VP of Engineering


Our client, a New York-based start-up, are looking to bring onboard a SVP to their talented, international engineering team. They're creating conversational AI for customer service built for scale, developing a solution for inefficient chatbots and poor customer experience scores by building a full-stack platform with military-grade security.

Purpose

The Senior Vice President of Technology develops and delivers quality systems and services, as well as technical architecture. The SVP of Technology will manage the day-to-day design, deployment, enhancement, monitoring, maintenance, and support of their software systems.

Responsibilities

  • Lead the design, development, and maintenance of their systems.
  • Direct the implementation and integration of information systems.
  • Provides day to day management of core system operations, core software development and item processing operations.
  • Determine short- and long-term plan and objectives.
  • Lead, manage and develop the engineering staff.

Knowledge & Experience

  • 8+ years of experience in software development management and management of distributed teams
  • Experience in cloud/SaaS businesses targeting large enterprises
  • Proven leadership experience and the ability to interface with all levels of staff 
  • Problem analysis and resolution at both a strategic and functional level

Education

  • BSc in Computer Science, Information Technology, Management Information Systems, Computer Information Systems, or related fields
  • Master’s degree in a related field preferred

Skills

  • Excellent technical skills
  • Excellent communication skills
  • Excellent analytical & project management skills
  • Proactive problem solver
  • Works well under pressure